Bronze Service

An online and advice line service at a price you can't beat.

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Your HR problems solved

Does your small business only have a few HR issues a year? Or are you just starting out but want to stay protected, compliant and have someone you can rely on?

Then our Bronze service is perfect for you.

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HR Advice Line

Make an unlimited amount of calls to an experienced and knowledgeable HR Adviser between 8am – 6pm weekdays, or 24/7 with Silver and Gold packages*.

Discuss an on-going situation or a potential situation you foresee happening or just ask a general HR question.

Get pragmatic, legally compliant, commercial advice from experts you can trust.

£20,000 Indemnity

We’re so confident about the advice and support we provide that we stand behind its accuracy.

If you provide us with all details of an issue and follow the advice we subsequently provide accurately and promptly, if that advice proves inaccurate and you suffer a loss as a result we will compensate you for the advice provided.

HR Knowledge Portal

All your HR processes and guidance presented in a workflow-driven approach. Covers the entire employment life-cycle, from recruitment to exit.

Easy to follow and easy to engage with, laid out in a step-by-step format. Ensures you’re always following the most up-to-date legislation.




Document Templates

A collection of over 500 best practice documents for download, editing and use.

Supporting documents to complement the policies include letter templates, checklists, processes, forms and more.

Continuously reviewed to ensure compliance and are always legislatively up-to-date.


An update on the latest developments in Human Resources and Employment Law straight to your inbox. AdviserPlus will tell you what you need to know when you need to know it.

We help you stay up-to-date with key issues in HR that are affecting small and medium sized businesses.

Welcome Call

Once signed up, you’ll receive a call from one of our Client Relationship Coordinators who will help you log on, provide a tour of the website and answer any questions you have.

Giving you confidence you’ll get everything you need out of the service, including that personal touch.

Case Bundle Support

We help you stay out of an Employment Tribunal, but in the unfortunate event it happens, we can help you be prepared.

We’ll provide records of all your conversations with your HR Adviser, in chronological order, so you don’t have search through all your emails, looking for notes or try to remember the order of events.


Why we're different

Our 12-month contracts don’t trap you into staying with us for years. You have the flexibility to upgrade your service at any time so you can do what’s right for your business.

You won’t find a service like ours; expertly provided, personalised HR advice at an unbeatable price.


Not the right service for you?

Speak to someone about what you need and let us help find the right service for you or find out more about our Silver and Gold services below.

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Our Silver Service

Are you looking for 24/7 support, a HR health check and case notes after every call? Take a look at our Silver service.

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Our Gold Service

Are you looking for everything you get with Bronze and Silver and even more? Take a look at our Gold service.

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5 reasons why people choose our HR Advice service


Our people are HR practitioners with hands-on experience: they understand your situation, because they’ve been there themselves.


Our simple 12-month contract has no complicated notice period if you need to cancel and you can upgrade your service at any time.


We support over 20,000 SMEs and 96% of customers would recommend our service, we have a world-class NPS score of +83.


We don’t tell you what you can’t do, we understand your preferred outcome and present balanced choices, each with associated risks.


Our pricing structure suits your business size, and for what you get in each of our packages, it’s hard to beat us on price.